1. Acceptance of Terms
By accessing and using the Sildeax platform, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service. These terms constitute a legally binding agreement between you and Sildeax, registered at Regent Street 899, London, United Kingdom. If you do not agree with any part of these terms, you must immediately cease all use of our services.
Sildeax reserves the right to modify these terms at any time. Continued use after changes constitutes acceptance of the new terms. We recommend reviewing this page periodically. For questions, contact our legal team at info@sildeax.com.
2. User Responsibilities & Account Security
You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. Sildeax implements enterprise-grade security measures, but you must immediately notify us of any unauthorized access or security breaches. Users must be at least 18 years old to create an account.
- Provide accurate, current, and complete information during registration
- Maintain and promptly update your account information
- Not share your password or access credentials with third parties
- Accept responsibility for all activities conducted through your account
- Notify Sildeax immediately of any suspected security violations
3. Service Description & Availability
Sildeax provides a comprehensive digital workspace platform designed for modern teams and enterprises. Our services include collaborative tools, data analytics, and integration capabilities. We strive for 99.9% uptime but do not guarantee uninterrupted service. Scheduled maintenance windows will be communicated 48 hours in advance via email and platform notifications.
4. Payment Terms & Subscription Management
All subscription fees are billed in advance on a recurring basis. Our current Christmas promotion offers exceptional value: This Christmas, get a yearly subscription for £0 instead of £2,499.40. This promotional pricing is valid for new subscribers during the 2026 holiday season and renews at standard rates unless cancelled.
You may cancel your subscription at any time through your account dashboard or by contacting info@sildeax.com. Refunds are processed within 5-7 business days for eligible accounts. Failed payments will result in a 7-day grace period before service suspension. Pricing changes are announced 30 days in advance.
5. Intellectual Property & Content Ownership
You retain full ownership of all data, content, and materials you upload to Sildeax. By posting content, you grant Sildeax a limited, non-exclusive license to host, display, and process your content solely for the purpose of providing our services. You represent that you have all necessary rights to any content you submit.
Sildeax owns all rights, title, and interest in our platform technology, software, trademarks, and proprietary algorithms. You may not reverse engineer, decompile, or attempt to extract source code from our platform. All feedback and suggestions provided to Sildeax become our property and may be used to improve our services without compensation.
6. Privacy & Data Protection
Your privacy is paramount. We process personal data in accordance with our Privacy Policy and applicable data protection laws, including GDPR. We implement technical and organizational measures to protect your data against unauthorized access, alteration, or destruction.
By using Sildeax, you consent to our data processing practices as detailed in our privacy documentation. We use industry-standard encryption for data in transit and at rest. For detailed information about how we handle cookies, please review our Cookie Policy.
7. Termination & Suspension
Sildeax may suspend or terminate your account immediately, without prior notice or liability, for any reason, including but not limited to: breach of these Terms, extended payment failures, or conduct that we determine is harmful to other users or our platform. Upon termination, your right to use the service will immediately cease.
You may terminate your account at any time by discontinuing use or requesting deletion through our support channels. Data export is available for 30 days post-termination. After this period, all data will be permanently deleted from our systems in accordance with our data retention policy and legal obligations.
8. Limitation of Liability
To the maximum extent permitted by law, Sildeax shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses. Our total liability for any claim arising out of these terms or your use of the service is limited to the amount you paid us in the twelve months preceding the claim.
9. Governing Law & Dispute Resolution
These Terms shall be governed by and construed in accordance with the laws of England and Wales, without regard to its conflict of law provisions. Any disputes arising from these terms or your use of Sildeax shall be resolved through binding arbitration in London, United Kingdom, unless otherwise required by law.
Before initiating any legal proceedings, parties agree to attempt good-faith resolution through negotiation and mediation. Sildeax is committed to resolving disputes efficiently and fairly. For legal inquiries, please contact our legal department at our registered address: Regent Street 899, London, United Kingdom, or email info@sildeax.com.
10. Contact Information
For any questions regarding these Terms of Service, please contact Sildeax using the following information:
Company: Sildeax
Address: Regent Street 899, London, United Kingdom
Phone: +44 7235280897
Email: info@sildeax.com
Hours: Mon-Fri: 9:00-18:00