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Privacy Policy & Data Integrity

At Sildeax, we believe transparency is the foundation of trust. Our privacy framework is designed to protect your digital footprint while delivering the computational efficiency you require. This policy outlines exactly how we process, store, and secure the data entrusted to our infrastructure.

Last Updated: December 2026 Policy ID: SLX-GDPR-2026
Data Security Visualization

1. Data Collection & Processing

Account Data

  • • Email address and encrypted credentials
  • • Billing address and payment verification tokens
  • • Two-factor authentication recovery codes

Telemetry & Usage

  • • API call frequency and latency metrics
  • • Feature interaction patterns (anonymized)
  • • Device type and connection stability logs

Security Context

  • • IP address for fraud detection (7-day retention)
  • • User-agent string for session validation
  • • Access token fingerprints

2. Storage & Security Architecture

All data is stored within EU-based data centers compliant with ISO 27001 standards. We employ AES-256 encryption for data at rest and TLS 1.3 for data in transit. Our infrastructure undergoes quarterly penetration testing by independent security firms.

Retention Schedule

Active Accounts Duration of Service
Terminated Accounts 30 Days
Logs & Telemetry 90 Days

✓ Encryption Standards

✓ Access Control

Role-based access control (RBAC) with principle of least privilege. All administrative access requires hardware security key authentication.

✓ Incident Response

24-hour response team with automated threat detection. Users notified within 72 hours of any verified data breach.

Your Rights & Controls

R

Right to Access

Download a complete copy of your data in JSON format within 48 hours.

E

Right to Erasure

Request permanent deletion of your account and associated data at any time.

P

Portability

Export your data in machine-readable formats for transfer to other services.

C

Correction & Object

Update inaccurate data or object to specific processing activities.